Paco Underhill, author, futurist and researcher leads us through the changes in the global world of work and consumption.  As a testing agent for malls, stores, offices and home builders – Paco has a boots on the ground view of trends in how we live, work and shop.  With experience in 53 countries, he addresses what is global versus local, how gender is affecting commercial and workplace design, and how the fuzzy divide between the physical and cyber worlds is evolving.  Paco is funny, insightful, and always on target.